Voice Roadmap

About Our Roadmap

Get Your Brand A Share Of Voice

Our Voice Roadmap is based on building blocks and key milestones that are fundamental to ensuring a great customer experience and overcoming purchase barriers.

These building blocks have been created to help you understand the step by step process. They also help us to assess which should be the first or most important focus area based on your company’s structure, strategies and needs.

How do we do it?

Auditing Tools & Methodologies

Auditing Tools & Methodology

Checklists

Checklists

Guidelines development

Guidelines Development

Hands-on Consulting

Hands-on Consulting

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Ready-to-use Tools

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Trainings

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Tailored Services

Project Management

Project Management

What do we offer in each building block?

Assess

In-depth analysis of the Voice Landscape within a specific category/brand.

  • Category best practices
  • Search report on your product/competition/category
  • Assessment summary with recommended actions

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Icon Strategize

Strategize

Provide a strategic vision as well as tactical and actionable insights to create:

  • A voice first strategy for your brand
  • A voice commerce strategy leveraging omni-channel
  • A voice search guideline to optimise your brand content
  • Step by step action plan

Develop

Develop your team knowledge via our Voice trainings. Create specifics voice search content assets or skills that provide an engaging and rewarding customer experience.

  • Voice Trainings & Guidelines
  • Education at global / regional level
  • Workshop to define a voice pilot
  • Specifics Skills / Actions voice project

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Deploy

Deploy and leverage our voice guidance and training program across your entire organization. Release skills or voice search content across different market global/local.

  • Voice Guidelines deployment
  • Voice assets repository/sharing platform
  • Training and education at global and local market level
  • Localization of voice master assets for local markets needs

Measure

Define tools to measure the business impact of your Voice project while also generating insights for future.

  • Voice search assessment per product/competition/category.
  • Usage analysis & recommendation for future actions
  • Internal case studies and best practices

 

Book a free consultation with our Head of Voice

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Some of our Clients

Logo Nestlé
Logo Nespresso
Logo CPW
Logo P&G
Logo Alcon

Get in touch to contact a Voice expert

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