Consumer Insight & Journey Mapping

Design a
Connected Content
Ecosystem

More than 50% of the traffic to a site comes from organic search engine results, and most searches are un-branded

Why invest in a connected content ecosystem?

Technology webinar – Improving the customer experience

Channel proliferation

The overall shopper experience is becoming increasingly fragmented, withthenumber of channels growing daily

Technology webinar – Technology and marketers

Increased competition

A single gap in brand presence, or a poor user experience in one channel can open the door for competitors

Technology webinar – Customer experience matters

Search drives discovery

More than 50% of the traffic to a site comes from organic search engine results, and most searches are un-branded

Technology webinar – Improving the customer experience

Experience wins hearts

Brand loyalty and customer lifetime value are increasingly tied to the quality of a consumer experience

How we help

Our products & services

Using our 5-pillar approach, our three practices come together to

help you improve your content ecosystem from strategy through

to execution.

Assess

Strategise

  • Understanding the Consumer journey
  • Crafting SEO & SEM Strategies
  • Strategies to Win with Online Shoppers
  • Building Brand Fundamentals

Create

  • Understanding the Consumer journey
  • Crafting SEO & SEM Strategies
  • Strategies to Win with Online Shoppers
  • Building Brand Fundamentals

Implement & Measure

  • Understanding the Consumer journey
  • Crafting SEO & SEM Strategies
  • Strategies to Win with Online Shoppers
  • Building Brand Fundamentals

Upskill

  • Understanding the Consumer journey
  • Crafting SEO & SEM Strategies
  • Strategies to Win with Online Shoppers
  • Building Brand Fundamentals
Technology webinar – Improving the customer experience
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Technology webinar – Customer experience matters
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Technology webinar – Improving the customer experience
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Technology webinar – Technology and marketers
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Technology webinar – Improving the customer experience
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Driving shopper value in store

Despite our company name, we focus on building connected experiences across physical retail touchpoints as well as digital. A leading consumer technology company turned to us to develop an in-store strategy for a key retail partner.

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