One very famous study – ‘Managerial Influence in the Implementation of New Technology’  – found that employees take note when senior leaders enthusiastically communicate goals and announce bold initiatives for achieving them.
It’s key to get your people to understand very early on in the piece why the change brought about by a Digital Transformation will benefit them and the company as a whole. 
Inspiration alone isn’t enough
OK, so you’ve inspired your employees by showing them a vision of the future where everything works smoothly, the company is outperforming its competitors by miles and everyone is happy.
You’ve invested in what you believe to be the very best technology in the business. You’ve got specialist teams coming in to run scrum and introduce new processes that you’re sure that your employees will prefer to all those old methodologies.
Wow, look at all these new ways we have of collecting data and using it to delight our customers with new or improved products and services.
But do you see the problem here?
You’ve introduced shiny new tools, new technologies, new processes, new ways of doing things without consulting your people first. You’ve not let them help you to understand how things really work on the ground, and why some of the things you’ve introduced will not be fit-for-purpose. And, because of that, your Digital Transformation – despite your best intentions – will very likely fall down.
At the outset of your Digital Transformation journey, make sure you consult your people, listen to them, and understand their concerns. Only then will your company be properly prepared to plan a successful Digital Transformation.
In conclusion – H.O.W. to upskill for the future
Now you understand why people – and not technology – are the most important element in any Digital Transformation. But do you have enough knowledge within your company to successfully implement your Digital Transformation?
At eBusiness Institute, we want to equip each function of your organisation with the skills to fly solo through the Digital Transformation.
Our H.O.W. Capability Building programs rely on a fundamental motto: it’s not just what they learn, but H.O.W. they learn it. That’s why we systematically offer our corporate clients the option of an initial assessment of the existing capabilities of their teams before tailoring a program that specifically addresses their needs.
Please contact us if you’d like to learn more about how we can upskill your teams and organisation.
This article was written and created by the eBusiness Institute team.
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Our Capability Building programs rely on a fundamental motto: it’s not just what they learn, but H.O.W. they learn it.
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