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An eCommerce Glossary is a valuable resource for both customers and employees. It helps customers to understand the jargon of eCommerce, and it can help employees to communicate more effectively with each other.
Our well-written eCommerce Glossary includes definitions of common eCommerce terms, as well as examples of how these terms are used. Including an eCommerce Glossary help us to improve customer satisfaction and employee productivity. It also helps to make our website more user-friendly and accessible to a wider range of people.
A performance-based marketing strategy where affiliates promote a product or service and earn a commission for each sale they generate.
The percentage of website visitors who complete a desired action, such as making a purchase or filling out a form, which is a key metric for eBusinesses.
The practice of offering complementary products or services to customers, which is an important strategy for increasing sales in Retail Media.
The support provided to customers before, during, and after a purchase is made.
A software application that allows users to store, send, and receive digital currencies and make online payments.
A fulfilment model where a retailer does not hold inventory but instead forwards customer orders and shipment details to a third-party supplier, which is a popular model for eBusinesses.
The buying and selling of goods or services online, which is a key aspect of eBusiness.
An online retailer who sells goods or services directly to consumers through the internet.
The process of receiving and processing an order, preparing it for shipment, and delivering it to the customer, which is a key operational aspect of eBusinesses.
The process of managing the stock of goods a business has on hand for sale.
The buying and selling of goods or services through mobile devices such as smartphones and tablets, which is becoming increasingly important for eBusinesses.
The act of buying goods or services from a seller through the internet.
The technology used to securely process online payments, which is essential for eBusinesses to accept payments online.
The practice of tailoring marketing efforts and product offerings to individual customers based on their preferences and behaviours, which is becoming increasingly important in Retail Media.
A written evaluation of a product or service by a customer who has purchased and used it.
A website design that adjusts its layout to fit the size of the device being used to access it.
Search engine optimisation, the process of increasing the quantity and quality of traffic to a website through organic search engine results.
A mobile application used for online shopping.
A software application used in online shopping to enable customers to select items for purchase.
The use of social media platforms to facilitate online buying and selling of goods and services.
A digital certificate that authenticates the identity of a website and encrypts information sent to the server.
An e-commerce business model where customers pay a recurring fee for access to products or services.
The overall experience a user has when interacting with a website or application, which is crucial for eBusinesses to ensure customer satisfaction.
A website that serves as an online retail store for a business.
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