News About Digital Transformation

Omnichannel versus Multichannel

  • On December 21, 2018
Omnichannel and multi-channel both involve a retailer selling across a variety of physical (retail store, mail-order catalogue) and digital (website, mobile, social media, market place) channels. However, that is where the similarity ends.
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Smart Voice China guide

  • On November 28, 2018
In 2017, the global market revenue for smart speakers reached 4.4B USD. According to Statista, this number is expected to rise to almost 18B USD by 2022. While we tend to think of Alexa or Google home assistants as the primary digital assistants, there are some other big players that should not be forgotten; enter China.
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One-Trillion USD sales on 2018 holiday season

  • On November 22, 2018
In what is great news for retailers in the build-up to Black Friday and Cyber Monday, this year’s holiday season in the US is set to be a strong one with analysts predicting that low unemployment levels and buoyant consumer confidence will encourage American shoppers to spend at record levels.
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Digital Native Brands expand their bricks-and-mortar presence

  • On October 23, 2018
Digital Native Brands (DNB) are moving into physical stores in ever-increasing numbers. In a report by JLL,  DNBs have plans to open 850 bricks-and-mortar stores in the US over the next five years with New York being the most popular location for eRetailers to open both pop-up (41.3%) and permanent (59.5%) stores.
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